Frequently Asked Questions (FAQ)
Coming with questions?
If you don't find the answers here, don't hesitate to contact us.
Therapy Basics
Q: What kind of therapy do you offer?
We offer evidence-based psychosexual therapy and men's mental health support tailored to your unique issues and goals. This might include talk-based therapy, practical strategies, or referrals to other professionals where necessary.
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Q: What happens in a typical session?
Every session is different, but it usually involves us talking about what is (or isn't) going on, trying to make sense of it together and what we can do about it. There is no pressure to share or talk about things you're not ready to.
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Q: Do I need to be in a relationship to come to therapy?
No - Many people attend solo. We work with individuals, couples, and people in all kinds of relationship structures.
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Q: How do I know if this is right for me?
​If something has been on your mind, affecting your wellbeing, relationships, confidence - and you haven't been able to sort it out on your own - therapy can help. You don't need to be in crisis to benefit, and there is no obligation to continue. Some people just want a one-off conversation; others stay for longer-term support.
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Q: How many sessions will I need?
It varies. Some people come for a few sessions to work through a very specific concern, while others stay longer to work through more complex issues. Once we have a shared understanding of the problem and what might be maintaining it, then we can give you a better guide for how many sessions might be helpful but ultimately, you're in control.​
Psychosexual Therapy
Q: What is psychosexual therapy?
It's a type of therapy that applies psychological strategies and approaches to sexual concerns - like desire, performance anxiety, pain during sex, porn use, or identity issues. It's talk-based, confidential, and guided by the issues you raise.
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Q: What training do you have?
Ben, our lead psychologist, has been providing psychological treatment for complex issues including sexual health and relationship issues for over 10 years. Beyond Masters-level training in psychology, he has completed a range of additional courses on men's mental health and sexual health, and is in the midst of completing a Master of Sexology at Curtin University.
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Q: Will you give me advice or tell me what to do:
No! Therapy isn't about giving orders. We'll explore what's going on, why it might be happening, and what options you have.
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Q: Do you only work with men?​
No! While we go to lengths to encourage men to access support they might otherwise avoid, we work with people of all genders, orientations and identities.​
Fees & Rebates
Q: Can I use Medicare rebates?
Yes - with a Mental Health Care Plan (MHCP) from your GP, you'll be entitled to a rebate of $98.95 per session for up to 10 sessions per calendar year.
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Q: Is there a gap fee for individual sessions?
Yes. Unfortunately the rebate provided by the government is not sufficient to provide high quality psychological support and operate a viable practice. We have set our fees below those recommended by the Australian Association of Psychologists Inc (AAPi) to make our services as affordable as possible. Our standard fee is $200.00 per 50-minute session for individual Psychosexual Therapy or Men's Mental Health Support, leaving an out-of-pocket cost of $101.05 per session.
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Q: Can you bulk bill?
Concession rates may be considered on a case-by-case basis for those receiving a Centrelink benefit, however as the Medicare rebates set by the government are insufficient to cover the cost of of providing high quality psychological services, we are unfortunately unable to offer bulk billing.
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Q: Do you accept private clients without a referral?
Absolutely! You don't need a GP referral to book a session if you intend on paying privately. Feel free to call 0460 717 757 or send an enquiry through the website to get started.
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Q: Do you accept NDIS participants?
Absolutely! In some circumstances your sessions might be fully funded by your NDIS plan. Contact us to find out. Alternatively you're also welcome to access Medicare rebates using a Mental Health Care Plan from your GP.
Telehealth & Accessibility
Q: Where are sessions held?
We can offer telehealth sessions to anyone across Australia, provided you've got a stable internet connection. Where you join the session from is up to you - your lounge, your backyard, the car on your lunchbreak...
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Q: Is telehealth effective?
Absolutely! Research has shown that online therapy can be just as effective as in-person therapy. In fact, many people find telehealth more comfortable when discussing sensitive topics.
Privacy
Q: Will my partner or GP know what we talk about?
Not unless you want them to. Our sessions are private and confidential, unless there are serious safety concerns. If you are intending to access Medicare rebates for our sessions, then we are obligated to provide a couple of updates to your GP, however we can negotiate the content of those updates to ensure you're comfortable with this.
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Q: I feel embarrassed about my issue - is that normal?
Completely. Many people feel embarrassed or ashamed and unfortunately this leads many people to avoid therapy that could otherwise help them. We're here to create a space where those conversations feel ok.